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and conditions
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GENERAL
Definitions
In these terms and conditions, "we" and "us" mean rightannuity.co.uk which is a trading name of rightmoney ltd (company number 6306965) whose registered address is The Hart Shaw Building, Europa Link, Sheffield Business Park, Sheffield S9 1XU.
Intellectual Property
The copyright and all other intellectual property rights in the material contained in the Website, together with the website design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software (including applets) belongs to us or our licensors. All rights are reserved. None of this material may be reproduced or redistributed without our prior written permission. You may, however, download or print a single copy for your own non-commercial off-line viewing.
All rights in rightannuity.co.uk are owned by rightmoney ltd. Other product and company names mentioned on this Website are the trademarks or registered trademarks of their respective owners.
You shall retain ownership of the data you submit to the Website or over the telephone. You grant us a world-wide, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such data in any manner.
Disclaimer
rightmoney ltd trading as rightannuity.co.uk is an appointed introducer of Halifax Independent Financial Advisers Ltd trading as Bank of Scotland Annuity Service, which is authorised and regulated by the Financial Services Authority (FSA number 143722) to conduct the regulated businesses of advising and arranging annuities and immediate vesting personal pensions.
The Financial Services Authority is the principle regulatory body for Financial Services in the UK. They can be contacted at:
The Financial Services Authority
25 The North Colonnade
Canary Wharf
London
E14 5HS
Tel: 020 7066 1000
Or by visiting their website http://www.fsa.gov.uk/contact
Nothing within the Website is, or shall be deemed to constitute, financial or other advice or a recommendation to purchase any product or service. Any and all information provided within the Website is for general information purposes only.
Exclusions of liability
We use reasonable endeavours to ensure that the information on the Website is accurate and to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Website will be fault free and we do not accept liability for any errors or omissions.
We do not give any warranty that the Website is free from viruses or anything else which may have a harmful effect on any technology.
Due to the nature of electronic transmission of data over the internet, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law.
Exclusion of liability for third party providers' products and services
You can apply for and buy a service via the Website. Please be aware that the services that appear on the Website are not provided by us and are provided by third parties over whom we do not have control. You should satisfy yourself that you wish to purchase these services before contracting with the third parties. We accept no liability for any services or information provided by third party providers. The third party providers will be supplying services on their own standard terms and conditions and you should check that you agree to those terms and conditions before making an application for financial services products.
Data submitted by you
You warrant that you have taken all reasonable precautions to ensure that any data you submit to the Website is true and accurate and free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.
Your telephone calls
Telephone calls that you make to the customer service help line on 0845 124 1404 may be monitored or recorded. In respect of annuity business these calls will go through to BoSAS. This will help them to train their staff and improve their service to you. A recording will only be used under proper and careful supervision. The customer service help line is available Monday to Friday 8.30 a.m. to 5 p.m. Calls from BT landlines will cost a maximum of 4p per minute. The price of calls from other telephone companies will vary and you might want to check this with your own telephone company. Call prices were correct as at September 2006.
Complaints
The aim is at all times to provide you with an excellent service. However, if you are unhappy with the service for any reason, please contact the customer service help line by telephone on 0845 124 1404. These calls will go through to BoSAS in respect of annuity business. . Calls from BT landlines will cost a maximum of 4p per minute. The price of calls from other telephone companies will vary and you might want to check this with your own telephone company. Call prices were correct as at September 2006.
Data protection
We are committed to protecting your privacy. We may disclose your details or access your account if required to do so by law, by the Financial Services Authority, the Office of Fair Trading or any other applicable regulator, compliance monitor, Governmental or law enforcement agency.
Governing law
These terms and conditions are governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which each party submits.
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